The On/Off Cync Smart Plug makes any lamp or device that plugs into a wall outlet smart. The built-in WiFi bridge adds out-of-home control for your lighting and devices and voice control when paired with a voice assistant. This smart plug is Matter Compatible meaning that it can connect directly to leading smart home apps such as, Amazon Alexa, Google Assistant, Samsung SmartThings, and Apple Home for hands-free voice control. The plug also enables scheduling and scene setting to traditional bulbs and devices. The Smart Plug adds smart functionality to fixtures where smart bulbs won’t fit or match the look of the fixture. Pair the Smart Plug with Cync Smart Bulbs in other fixtures and Cync Smart Switches to control all your lights together. Use the Smart Plug with other devices like curling irons, fans and electronic devices to turn them on or off remotely or schedule them to operate around your routine. The Smart Plug connects directly with Google Home and Amazon Alexa devices (sold separately) – no hub required. Simply plug into a standard wall socket and you’re ready to go.
From the brand
From the manufacturer
Important information
120 volts
Evan R –
These work— Matter setup was easy and works well. They are set up directly in the Alexa app!I’m not a huge fan of Cync smart home products, especially their lightbulbs (I prefer Kasa and Philips Hue). But I have a couple older Cync bulbs that are not wifi-enabled (or something?) and don’t play nice with my Alexa. I read that if you add a wifi-enabled Cync product (like these plugs) to your smart home setup, it somehow fixes the issues with the older bulbs and makes them work properly with everything. And lo and behold, once I set up these plugs, my older Cync bulbs were communicating perfectly with Alexa!Those older lightbulbs still had to be set up in the GE Cync app. But I did NOT set up these newer plugs with the Cync app — I set them up using Matter (the instructions walk you through this). For Matter setup, you need a little QR code that’s on a sticker on each plug. In case I ever need to set them up again, I’m trying to hang onto the stickers by leaving them stuck on each plug. But if you lose any of them, the QR code is also printed really small on the back of each plug. The stickers are just more convenient.
Nancy –
I’ve used several other brands of smart plugs and most of them are hard to use and stop working. Yes the GE CYNC is more expensive but it’s worth it. If you have trouble setting up they have live customer support. They are reliable, so I feel comfortable spacing a little more to get something that will last.
Papa Pastie –
So far so good. It works with the Alexa app alone. It doesn’t really advertise it. And it comes with a piece of literature that says you should download this CYNC app or something like that so this is what I did on my iPhone.Go to your settings turn on Bluetooth. Go to your Wi-Fi and put it on a Wi-Fi network. That is 2.4 some people don’t have that I had to go get a router and set it up plug it into my 5G router and then set it set the 2.4 G up. It just works better and it’s a lot easier to set your phone to that 2.4g net work.I downloaded the app but I never signed in. I never logged in. I never even opened it so I’m assuming that I didn’t need to do it but I did do from here on out wasOpen the Alexa appOn the bottom, go to devicesThere’s a plus sign on the top right hit that plusI think this is where your hit plugThey will ask you for your brand. The brand is GE it takes a second to register.Plugging your device into a plugIt helps if you were relatively close to the net work. When I said my plugs, I always make sure that I am really clothes are in the same room with the Wi-Fi net work, and I set it up and then I hand carry it to the actual room in the house that I wanted to go to. This works a lot faster in a lot more reliable.So plug in your plug and then hit find devices or something like thatAnd then you wait there may be another step once it find it it’ll ask you to set it upThat means you’ll pick the room rename it I don’t reading them I don’t pick the room I just tested and make sure it turns on and offThen I bring my six plugs or whatever to wherever I want them and plug them in and then in the Alexa app it’ll show me where it is and I will name where it is later. I’ll come back and start grouping those off and after that I start putting them into routines if I want things to automatically turn on and off.I have to be setting up a new house. My old loft was wide open, and I had about 30 different plugs, and I kind of got carried away and it was very very elaborate.Two out of my six plugs did not work when I plug them back in there was no light when I push the button on the side for a few seconds it didn’t work so I wanted to tell you how to fix that alsoOn the side push the button for a very long time I’m gonna call it like 10 to 20 seconds it’ll turn red. And then you let it go and it’ll be reset and it’ll be flashing green. Like I said two of these did that I had to reset them, but it took me a while. I was getting mad that I was gonna have to send them back but they actually really worked. And so far they feel really solid but I haven’t connected a ton of them up.So on a sidenote, I first tried to buy 5G sockets and I got like 15 of 12 or something and they just didn’t work. They clogged up the 5G system. Somehow I never had that problem with two point 4G plugs so I basically took them all out and just put them in a box and now I’m going to this and I’m hoping that I can change all my switches and all my lamps and everything so I can do the proper light settings. Hope this helps I don’t get paid to do this, so I’m not gonna spell check this.
Rob Starnes –
Out of most choices of accessories for Smart products, the GE is the best for Alexa or Google. Quick, easy setup. Lasts a long time because I’ve had one for my coffee machine two years now and still using it. Very good price when bought in bundle packs like this one.
HealthyShopping –
Simple set up , ease of use, good quality. Product compatibility is with Cync software – download on your smartphone, create account and configure when you want it turned on and off. I use these to schedule decorative lights in the house during celebrations. Recommended!
Amazon Customer –
Terrible product. I purchased one plug to see how it worked. Set up is clunky with the app, but I finally worked out the scene/schedule thing. The plug worked great! I ordered 3 more plugs and got them all set up followed the exact same method as the first plug and while setup “worked,” from the moment I had more than 1 plug, none of them would stay connected to the wifi and working off bluetooth just made every plug disconnect as soon as I left the room. The schedules didn’t work and the only way to utilize what was plugged into the plug was to manually use the app to turn on the plug while I was in that room, but as soon as I left the room, the plug turned off.Support suggested factory reset and start over. Same results. I thought there might be a problem with the wifi signal, so I manually forced connection to the 2.4ghz. Same results. We were about to upgrade our entire wifi network with new hardware to troubleshoot this issue but then…I decided to try the AMAZON SMART PLUG on Prime Day and they have worked absolutely FLAWLESSLY from the moment I swapped out all the Cync plugs. I’ll never look back and never purchase another Cync product. The Amazon Smart Plugs work exactly as the Cync plugs *should” but don’t. What a waste of time and money!
Michael –
As far as smart plugs are concerned, these things are very responsive. They work very well with Alexa and google. Some other smart plugs have a bit of a delay when processing commands from Alexa or google, but these don’t. If you haven’t used them before, get to know the light colors and what they mean, it will save you some time trying to figure out whether there is something wrong.It would be cool if they came up with a dimmer version for lamps.
Diane –
Loved how easy these were to install. The timer and away options are amazing for when we ar3 home or away.
Alex R –
No sirve en México
Se me vendió en amazon México por prime day, pero la app no existe en la App Store en México y Alexa no lo reconoce automáticamente.
Julio Cesar Suarez –
Muy buen producto
Recomendable muy facil de utilizar e instalar en la app